Right to Access Services in General
You have the right to benefit from activities aimed at promoting healthy living and preventive healthcare services within the principles of justice and fairness.
Right to Privacy
Magnet Hospital patients have the right to receive all health services in an environment that respects confidentiality.
Right to Consent and Permission
You have the right to give consent before medical interventions and to benefit from services within the scope of that consent.
Right to Receive Healthcare in a Safe Environment
Patients have the right to receive healthcare in a safe environment.
Right to Fulfill Religious Duties
Our patients have the right to fulfill their religious duties within the capabilities of our healthcare facility and the measures taken by management.
Right to Information and to Request Information
You have the right to learn about all services and facilities available to you and to request any information regarding your health verbally or in writing.
Right to Choose and Change Healthcare Facility and Personnel
You have the right to select and change healthcare facilities, benefit from the services provided, and know, choose, and change the identities, roles, and titles of doctors and other healthcare staff.
Right to Have Visitors and Companions
Within the procedures and principles determined by our healthcare facility, you have the right to receive visitors and, if approved by the physician and within the facility's capabilities, have a companion present.
Right to File Complaints and Legal Actions
In case of violation of rights, you have the right to use all complaint and legal recourse in accordance with the legislation.
When patients apply to our hospital, it is accepted that they are obliged to fulfill the following responsibilities;
- Act in accordance with the rules and practices of the healthcare institution and participate actively as part of the diagnosis and treatment team,
- Provide complete and accurate information about previous illnesses, treatments, medical interventions, and currently used medications, if any,
- Attend follow-up appointments as determined by the physician and provide feedback on the course of treatment,
- Keep appointment dates and times and inform the relevant place of any changes,
- Respect the rights of other patients and staff according to relevant regulations and priority rules,
- Refrain from verbal or physical aggression toward the staff,
- Contact the patient communication unit if they believe their rights have been violated or if any problems arise.
Visitor and Companion Policy
For your health and safety, you are required to follow the rules below;
- Inform your ward nurses if you need to leave the ward for any reason.
- Smoking is strictly prohibited inside the hospital and on emergency stairs according to Law No. 4207.
- Your nurse will be available whenever you need assistance through the nurse call system.
- You may use the prayer rugs in your room to fulfill your religious duties.
- If patients have regularly used medications with them, all should be handed over to the ward nurses.
- Patients should carefully listen to advice regarding their treatment and medications and ask their doctor if something is unclear.
- Patients are responsible for the consequences of not complying with hospital rules.
- During your stay in the hospital, you can report all your needs to the ward nurses attending you.